Issued Patents All Time
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11397952 | Semi-supervised, deep-learning approach for removing irrelevant sentences from text in a customer-support system | Wei CHU, Paul E. Gradie | 2022-07-26 |
| 10699183 | Automated system for proposing help center articles to be written to facilitate resolving customer-service requests | Christopher J. Hausler, Michael G. Mortimer, Soon-Ee Cheah, Shi Yu Zhu, Ai-Lien Tran-Cong +2 more | 2020-06-30 |
| 10580012 | Article-suggestion system for automatically resolving customer-service requests | Christopher J. Hausler, Michael G. Mortimer, Thomas Pelletier, Arwen Twinkle E. Griffioen, Soon-Ee Cheah +7 more | 2020-03-03 |