Issued Patents All Time
Showing 1–19 of 19 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10638409 | Wi-Fi roaming management | Veli-Pekka Ketonen, Jeffrey W. Reedy | 2020-04-28 |
| 10542446 | System and method for wireless network performance measurement and management using remote devices | Veli-Pekka Ketonen, Jeffrey W. Reedy | 2020-01-21 |
| 10375591 | System and method for wireless network performance measurement and management using remote devices | Veli-Pekka Ketonen, Jeffrey W. Reedy | 2019-08-06 |
| 10251120 | System and method for wireless network performance measurement and management using remote devices | Veli-Pekka Ketonen, Jeffrey W. Reedy | 2019-04-02 |
| 9998600 | Managing, directing, and queuing communication events using near-field communications | — | 2018-06-12 |
| 9992340 | Communication system for establishing automated call back using queues | Mark J. Williams, Larry Miner, Rob Brazier | 2018-06-05 |
| 9942403 | Communication system for determining queue using contextual data | Mark J. Williams, Larry Miner, Rob Brazier | 2018-04-10 |
| 9578175 | Communication device for establishing automated call back using queues | Mark J. Williams, Larry Miner, Rob Brazier | 2017-02-21 |
| 9516168 | Managing, directing, and queuing communication events using near-field communications | — | 2016-12-06 |
| 9398154 | Communication system for establishing automated call back using queues | Mark J. Williams, Larry Miner, Rob Brazier | 2016-07-19 |
| 9386155 | Communication device for establishing automated call back using queues | Mark J. Williams, Larry Miner, Rob Brazier | 2016-07-05 |
| 9055149 | Managing, directing, and queuing communication events using image technology | Mark J. Williams, Larry Miner | 2015-06-09 |
| 8938221 | System and method for providing a callback cloud | Robert Brazier | 2015-01-20 |
| 8792866 | Communication device for establishing call back | Mark J. Williams, Larry Miner | 2014-07-29 |
| 8594311 | Expected wait time augmentation system and method | Mark J. Williams, James Pavlic, Ryszard Antonczyk | 2013-11-26 |
| 8223956 | System and method for managing, directing, and queuing communication events | Mark J. Williams | 2012-07-17 |
| 8213911 | Mobile communication device for establishing automated call back | Mark J. Williams, Larry Miner | 2012-07-03 |
| 8112069 | System and method for establishing automated call back using a mobile communication device | Mark J. Williams, Larry Miner | 2012-02-07 |
| 7787610 | Automatic call director first in first out load-balancing accessory | Mark J. Williams, James Pavlic | 2010-08-31 |