Issued Patents All Time
Showing 26–42 of 42 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7885813 | Systems and methods for analyzing communication sessions | Joseph Watson | 2011-02-08 |
| 7881216 | Systems and methods for analyzing communication sessions using fragments | — | 2011-02-01 |
| 7873156 | Systems and methods for analyzing contact center interactions | — | 2011-01-18 |
| 7852994 | Systems and methods for recording audio | Richard Laurence Heap, Robert John Barnes | 2010-12-14 |
| 7822018 | Duplicate media stream | Jamie Richard Williams, Richard Laurence Heap | 2010-10-26 |
| 7801055 | Systems and methods for analyzing communication sessions using fragments | — | 2010-09-21 |
| 7787974 | Independent source recording | Richard Laurence Heap | 2010-08-31 |
| RE41608 | System and method to acquire audio data packets for recording and analysis | Roger Louis Keenan | 2010-08-31 |
| RE41534 | Utilizing spare processing capacity to analyze a call center interaction | Roger Louis Keenan | 2010-08-17 |
| 7587041 | System and method for analysing communications streams | — | 2009-09-08 |
| 7574000 | System and method for analysing communications streams | — | 2009-08-11 |
| RE40634 | Voice interaction analysis module | Roger Louis Keenan | 2009-02-10 |
| 7466816 | System and method for analysing communication streams | — | 2008-12-16 |
| 7203285 | System and method for recording voice and the data entered by a call center agent and retrieval of these communication streams for analysis or correction | — | 2007-04-10 |
| 6757361 | Signal monitoring apparatus analyzing voice communication content | Roger Louis Keenan | 2004-06-29 |
| 6404857 | Signal monitoring apparatus for analyzing communications | Roger Louis Keenan | 2002-06-11 |
| 5432798 | Data communication method and system | — | 1995-07-11 |