Issued Patents All Time
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12271848 | Systems and methods for recommending rules for routing calls | Alexandre Pinheiro | 2025-04-08 |
| 11943391 | Method and apparatus for routing communications within a contact center | Ana Carina Fernandes Rodrigues, Pedro Santos, Yue Sun | 2024-03-26 |
| 11076049 | Systems and methods for routing communications to agents based on attributes | Alexandre Pinheiro | 2021-07-27 |
| 10824978 | Systems and methods for optimizing performance metrics for contact centers | Alexandre Pinheiro | 2020-11-03 |
| 10824979 | Systems and methods for optimizing performance metrics for contact centers | Alexandre Pinheiro | 2020-11-03 |
| 10827070 | Systems and methods for optimizing performance metrics for contact centers | Alexandre Pinheiro | 2020-11-03 |
| 10812658 | Systems and methods for optimizing performance metrics for contact centers | Alexandre Pinheiro | 2020-10-20 |