Issued Patents All Time
Showing 1–19 of 19 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8472613 | Intelligent and automatic calling process | James Pan, James D. Black | 2013-06-25 |
| 7881453 | Call processing system and service control point for handling calls to a call center | Carl M. Coppage, Bryce A. Jones | 2011-02-01 |
| 7830792 | Call center communications system for handling calls to a call center | Carl M. Coppage, Bryce A. Jones | 2010-11-09 |
| 7415266 | Method and apparatus for providing pre-pay and post-pay communication services using the same integrated system | Zahid Abbasi, Carl Rogers, Isaac Shane Allen, Dan Sbisa | 2008-08-19 |
| 7079529 | Internet routing system | — | 2006-07-18 |
| 7043004 | Call processing system and service control point for handling calls to a call center | Carl M. Coppage, Bryce A. Jones | 2006-05-09 |
| 6847708 | Method and apparatus for validating pre-pay and post-pay communication services using the same integrated database | Zahid Abbasi, Carl Rogers, Isaac Shane Allen, Dan Sbisa | 2005-01-25 |
| 6819759 | System and method for providing personalized and customized services for call center customers waiting in queue | Carl M. Coppage | 2004-11-16 |
| 6760418 | Method and apparatus for providing pre-pay and post-pay communication services using a switching system to monitor call duration | Zahid Abbasi, Carl Rogers, Isaac Shane Allen, Dan Sbisa | 2004-07-06 |
| 6731744 | Call processing system and service control point for handling calls to a call center | Carl M. Coppage, Bryce A. Jones | 2004-05-04 |
| 6690664 | Call center communications system for handling calls to a call center | Carl M. Coppage, Bryce A. Jones | 2004-02-10 |
| 6535727 | Method and apparatus for providing pre-pay and post-pay communication services using the same integrated | Zahid Abbasi, Carl Rogers, Isaac Shane Allen, Dan Sbisa | 2003-03-18 |
| 6483909 | System and method for providing service assurance for prepaid telecommunication services | Carl M. Coppage | 2002-11-19 |
| 6473505 | Call processing system for handling calls to a call center | Carl M. Coppage, Bryce A. Jones | 2002-10-29 |
| 6470008 | Internet routing system | — | 2002-10-22 |
| 6459788 | Call center resource processor | Carl M. Coppage, Bryce A. Jones | 2002-10-01 |
| 6366645 | System and method for providing service assurance for prepaid telecommunication services | Carl M. Coppage | 2002-04-02 |
| 5828740 | Prepaid calling card external/adjunct database processor | Carl M. Coppage | 1998-10-27 |
| 5675635 | System and method for conducting poll at a processor associated with the originating switch | Benjamin Mark Vos, Robert Eugene Dahman, James Frank Ramacher, James David Setter | 1997-10-07 |