Issued Patents All Time
Showing 1–11 of 11 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12061962 | Using unsupervised machine learning to produce interpretable routing rules | Rameil Sarkis | 2024-08-13 |
| 11663223 | Search based on group relevance | Jennifer Laetitia Prendki, Yanyi He | 2023-05-30 |
| 11568278 | Using unsupervised machine learning to produce interpretable routing rules | Rameil Sarkis | 2023-01-31 |
| 11551105 | Knowledge management using machine learning model trained on incident-knowledge relationship fingerprints | Bruce Walthers, Lingzhu Li, Abhay Kulkarni | 2023-01-10 |
| 11062324 | Identifying clusters for service management operations | Bruce Walthers, Abhay Kulkarni, Darius Koohmarey | 2021-07-13 |
| 11049023 | Methods and systems for evaluating and improving the content of a knowledge datastore | Nishit Asnani | 2021-06-29 |
| 10841251 | Multi-domain chatbot | Desmond Wing-Yin Chan, Nick Naixuan Guo, Jing Chen, Jiang Chen, Vaibhav Nivargi +2 more | 2020-11-17 |
| 10685359 | Identifying clusters for service management operations | Bruce Walthers, Abhay Kulkarni, Darius Koohmarey | 2020-06-16 |
| 10417644 | Identifying clusters for service management operations | Bruce Walthers, Abhay Kulkarni, Darius Koohmarey | 2019-09-17 |
| 10354257 | Identifying clusters for service management operations | Bruce Walthers, Abhay Kulkarni, Darius Koohmarey | 2019-07-16 |
| 10282359 | Search based on group relevance | Jennifer Laetitia Prendki, Yanyi He | 2019-05-07 |