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Alert aggregation and health issues processing in a cloud environment |
Felix Fischer, Yannick Ulmrich, Premchand Nutakki, Jens Berger, Andreas Reischmann +1 more |
2024-07-23 |
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Managing incident reports |
Herbert Stegmueller |
2015-02-17 |
| 8527542 |
Generating contextual support requests |
Lilia Kotchanovskaia, Zoltan Arnold Nagy, Berthold Wocher, Juergen Subat |
2013-09-03 |
| 8380549 |
Architectural design for embedded support application software |
Berthold Wocher |
2013-02-19 |
| 8296311 |
Solution search for software support |
Roman Rapp, Constantin Savu, Thomas Schneider, Olena Kushakovska, Jean-Pierre Djamdji |
2012-10-23 |
| 8234633 |
Incident simulation support environment and business objects associated with the incident |
Thomas Schneider, Juergen Sattler |
2012-07-31 |
| 8209669 |
System and method for supporting software |
Thomas Schneider, Juergen Sattler |
2012-06-26 |
| 8112747 |
Integrated software support for a distributed business application with seamless backend communications |
Lilia Kotchanovskaia, Thomas Schneider, Uta Prigge, Alexander Gerber, Sebastian Pulkowski +4 more |
2012-02-07 |
| 8065315 |
Solution search for software support |
Roman Rapp, Constantin Savu, Thomas Schneider, Olena Kushakovska, Jean-Pierre Djamdji |
2011-11-22 |