| 12400072 |
Systems and methods for structured conversation summarization |
Victor Yee, Chien-Sheng Wu, Na Cheng, Alexander R. Fabbri, Zachary Alexander +6 more |
2025-08-26 |
| 11580179 |
Method and system for service agent assistance of article recommendations to a customer in an app session |
Pingping Xiu, Sitaram Asur, Anjan Goswami, Ziwei Chen, Na Cheng +6 more |
2023-02-14 |
| 11314790 |
Dynamic field value recommendation methods and systems |
Son Thanh Chang, Weiping Peng, Na Cheng, Feifei Jiang, Nandini Suresh Kumar +2 more |
2022-04-26 |
| 11061955 |
Intent classification system |
Zachary Alexander, Naren Chittar, Alampallam R. Ramachandran, Anuprit Kale, Tiffany McKenzie +1 more |
2021-07-13 |
| 11061954 |
Intent classification system |
Zachary Alexander, Naren Chittar, Alampallam R. Ramachandran, Anuprit Kale, Tiffany McKenzie +1 more |
2021-07-13 |
| 10853577 |
Response recommendation system |
Zachary Alexander, Jayesh Govindarajan, Peter Francis White, Weiping Peng, Colleen Smith +4 more |
2020-12-01 |
| 10467833 |
Integrated property service management system |
Ashlee Beggs, Greg Bertoldo |
2019-11-05 |
| 10394885 |
Methods, systems and computer program products for generating personalized financial podcasts |
Wolfgang Paulus, Cynthia Joann Osmon, Diane L. Weiss |
2019-08-27 |