Patent Leaderboard
USPTO Patent Rankings Data through Dec 31, 2025
Home › Customer service system, method, and software program product for responding to queries using natural language understanding

Customer service system, method, and software program product for responding to queries using natural language understanding

US Patent 8923502 · Granted Dec 30, 2014

Estimated economic value: $4,675,000 ⓘ

Assignee

Inventors

View full patent text on Google Patents →

More Patents by These Inventors

Pro-active identity verification for authentication of transaction initiated via2022
Subscription transfer2021
Pro-active identity verification for authentication of transaction initiated via2019
Task assistant utilizing context for improved interaction2019
Speech recognition and interpretation system2015
System and method of providing generated speech via a network2015
Customer service system, method, and software program product for responding to 2013
System and method of providing generated speech via a network2012
Timing of speech recognition over lossy transmission systems2010
Timing of speech recognition over lossy transmission systems2009
Speech recognition over lossy networks with rejection threshold2007
System and method for providing remote automatic speech recognition and text to 2006