Patent Leaderboard
USPTO Patent Rankings Data through Dec 31, 2025
Home › Multi-tiered media services using cloud computing for globally interconnecting business and customers

Multi-tiered media services using cloud computing for globally interconnecting business and customers

US Patent 8478848 · Granted Jul 2, 2013

Estimated economic value: $5,073,000 ⓘ

Assignee

Inventors

View full patent text on Google Patents →

More Patents by These Inventors

Systems and methods for dynamic voice-over-internet-protocol routing2021
System and method for contact center augmented reality2019
Contact center load forecasting2017
Telephony systems using cloud computing for interconnecting businesses and custo2017
Systems and methods of introducing beneficial communication latency in contact h2016
Systems and methods of parallel media communication in contact handling systems2016
Activity recording of contact handling system agents2015
Systems and methods of contact monitoring2014
Systems and methods of supervising contacts2013
Restoration of a caller to a previous place in an on-hold queue2013
Contact handling systems including automated return contact response reminders2012
Multi-tiered media services for globally interconnecting businesses and customer2012