Patent Leaderboard
USPTO Patent Rankings Data through Dec 31, 2025
Home › Call management system using fast response dynamic threshold adjustment

Call management system using fast response dynamic threshold adjustment

US Patent 6724884 · Granted Apr 20, 2004

Estimated economic value: $21,260,000 ⓘ

Assignee

Inventors

View full patent text on Google Patents →

More Patents by These Inventors

BRCA1-based breast or ovarian cancer treatment agents and methods of use2013
Call management system using dynamic queue position2006
Call management system using dynamic threshold adjustment2004
System for automatically predicting call center agent work time in a multi-skill2003
System for automatically routing calls to call center agents in an agent surplus2003
System for automatically routing calls to call center agents in an agent surplus2003
Methods and apparatus for determining measures of agent-related occupancy in a c2002
System for automatically routing calls to call center agents in an agent surplus2002
Method for detection and treatment of breast cancer2002
Calibration of magnetic tape drive2001
Call center agent selection that optimizes call wait times2001
Therapeutic methods for prostate cancer2001