Patent Leaderboard
USPTO Patent Rankings Data through Dec 31, 2025
Home › Dynamic reallocation of calls to agent groups

Dynamic reallocation of calls to agent groups

US Patent 5646987 · Granted Jul 8, 1997

Estimated economic value: $9,263,000 ⓘ

Assignee

Inventors

View full patent text on Google Patents →

More Patents by These Inventors

Extending a location based telephone call from a wireless telephone set using a 2005
Dynamic adjustment of timers in a communication network2004
Arrangement for public safety answering points2000
Telecommunications service provisioning1998
Flexible customer controlled telecommunications handling1997
Information display provided to calling party1997
Interface for handling event messages generated by telecommunications switches w1995
Telephone usage monitoring arrangement1995
Semi-automated operator assistance telecommunication calls1991
Time and charges information delivery for operator assistance telecommunication 1991
Automated booking of telecommunications calls1990
Arrow guide1990