| 12033163 |
Systems and methods for detecting complaint interactions |
Steven Richard Arnold, Katie Truong |
2024-07-09 |
$20,830,000 |
| 11687946 |
Systems and methods for detecting complaint interactions |
Steven Richard Arnold, Katie Truong |
2023-06-27 |
$35,353,000 |
| 11605373 |
System and method for combining phonetic and automatic speech recognition search |
William Mark Finlay, Peter S. Cardillo, Maria Kunin |
2023-03-14 |
$22,755,000 |
| 11587549 |
System and method for combining phonetic and automatic speech recognition search |
William Mark Finlay, Peter S. Cardillo, Maria Kunin |
2023-02-21 |
$69,444,000 |
| 11556572 |
Systems and methods for coverage analysis of textual queries |
— |
2023-01-17 |
$37,143,000 |
| 11558506 |
Analysis and matching of voice signals |
Peter S. Cardillo, Jon A. Arrowood |
2023-01-17 |
$37,143,000 |
| 11443734 |
System and method for combining phonetic and automatic speech recognition search |
William Mark Finlay, Peter S. Cardillo, Maria Kunin |
2022-09-13 |
$69,031,000 |
| 11310363 |
Systems and methods for providing coachable events for agents |
Jon A. Arrowood, Brett Victor Forman |
2022-04-19 |
$22,412,000 |
| 11157916 |
Systems and methods for detecting complaint interactions |
Steven Richard Arnold, Katie Truong |
2021-10-26 |
$86,187,000 |
| 11005994 |
Systems and methods for providing coachable events for agents |
Jon A. Arrowood, Brett Victor Forman |
2021-05-11 |
$36,292,000 |
| 10630680 |
System and method for optimizing matched voice biometric passphrases |
Jon A. Arrowood, Peter S. Cardillo |
2020-04-21 |
$50,828,000 |
| 10269352 |
System and method for detecting phonetically similar imposter phrases |
Neeraj Verma |
2019-04-23 |
$8,315,000 |
| 9697278 |
Query generation using text and audio |
Neeraj Verma, John Willcutts, Marsal Gavalda |
2017-07-04 |
|
| 9697825 |
Audio recording triage system |
Jon A. Arrowood, Mark Reich |
2017-07-04 |
|
| 9361879 |
Word spotting false alarm phrases |
Jon A. Arrowood, Mark A. Clements, Kenneth K. Griggs, Peter S. Cardillo, Marsal Gavalda |
2016-06-07 |
|
| 9001976 |
Speaker adaptation |
Jon A. Arrowood, Marsal Gavalda |
2015-04-07 |
|
| 8719022 |
Compressed phonetic representation |
Jon A. Arrowood, Peter S. Cardillo, Marsal Gavalda |
2014-05-06 |
|
| 8429171 |
Consistent user experience in information retrieval systems |
Marsal Gavalda |
2013-04-23 |
|
| 8311828 |
Keyword spotting using a phoneme-sequence index |
Jon A. Arrowood, Mark Finlay, Scott A. Judy |
2012-11-13 |
|
| 8170873 |
Comparing events in word spotting |
— |
2012-05-01 |
|
| 7949527 |
Multiresolution searching |
Jon A. Arrowood, Kenneth K. Griggs |
2011-05-24 |
|
| 7904296 |
Spoken word spotting queries |
— |
2011-03-08 |
|
| 7650282 |
Word spotting score normalization |
— |
2010-01-19 |
|
| 7640161 |
Wordspotting system |
Jon A. Arrowood, Marsal Gavalda, Peter S. Cardillo, Mark Finlay, Zahi Karam |
2009-12-29 |
|
| 7171356 |
Low-power noise characterization over a distributed speech recognition channel |
Michael E. Deisher |
2007-01-30 |
$14,098,000 |
