Issued Patents All Time
Showing 25 most recent of 28 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12033163 | Systems and methods for detecting complaint interactions | Steven Richard Arnold, Katie Truong | 2024-07-09 |
| 11687946 | Systems and methods for detecting complaint interactions | Steven Richard Arnold, Katie Truong | 2023-06-27 |
| 11605373 | System and method for combining phonetic and automatic speech recognition search | William Mark Finlay, Peter S. Cardillo, Maria Kunin | 2023-03-14 |
| 11587549 | System and method for combining phonetic and automatic speech recognition search | William Mark Finlay, Peter S. Cardillo, Maria Kunin | 2023-02-21 |
| 11556572 | Systems and methods for coverage analysis of textual queries | — | 2023-01-17 |
| 11558506 | Analysis and matching of voice signals | Peter S. Cardillo, Jon A. Arrowood | 2023-01-17 |
| 11443734 | System and method for combining phonetic and automatic speech recognition search | William Mark Finlay, Peter S. Cardillo, Maria Kunin | 2022-09-13 |
| 11310363 | Systems and methods for providing coachable events for agents | Jon A. Arrowood, Brett Victor Forman | 2022-04-19 |
| 11157916 | Systems and methods for detecting complaint interactions | Steven Richard Arnold, Katie Truong | 2021-10-26 |
| 11005994 | Systems and methods for providing coachable events for agents | Jon A. Arrowood, Brett Victor Forman | 2021-05-11 |
| 10630680 | System and method for optimizing matched voice biometric passphrases | Jon A. Arrowood, Peter S. Cardillo | 2020-04-21 |
| 10269352 | System and method for detecting phonetically similar imposter phrases | Neeraj Verma | 2019-04-23 |
| 9697278 | Query generation using text and audio | Neeraj Verma, John Willcutts, Marsal Gavalda | 2017-07-04 |
| 9697825 | Audio recording triage system | Jon A. Arrowood, Mark Reich | 2017-07-04 |
| 9361879 | Word spotting false alarm phrases | Jon A. Arrowood, Mark A. Clements, Kenneth K. Griggs, Peter S. Cardillo, Marsal Gavalda | 2016-06-07 |
| 9001976 | Speaker adaptation | Jon A. Arrowood, Marsal Gavalda | 2015-04-07 |
| 8719022 | Compressed phonetic representation | Jon A. Arrowood, Peter S. Cardillo, Marsal Gavalda | 2014-05-06 |
| 8429171 | Consistent user experience in information retrieval systems | Marsal Gavalda | 2013-04-23 |
| 8311828 | Keyword spotting using a phoneme-sequence index | Jon A. Arrowood, Mark Finlay, Scott A. Judy | 2012-11-13 |
| 8170873 | Comparing events in word spotting | — | 2012-05-01 |
| 7949527 | Multiresolution searching | Jon A. Arrowood, Kenneth K. Griggs | 2011-05-24 |
| 7904296 | Spoken word spotting queries | — | 2011-03-08 |
| 7650282 | Word spotting score normalization | — | 2010-01-19 |
| 7640161 | Wordspotting system | Jon A. Arrowood, Marsal Gavalda, Peter S. Cardillo, Mark Finlay, Zahi Karam | 2009-12-29 |
| 7171356 | Low-power noise characterization over a distributed speech recognition channel | Michael E. Deisher | 2007-01-30 |