Issued Patents All Time
Showing 1–15 of 15 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12217750 | Using multiple modality input to feedback context for natural language understanding | John Bain, Robert Chambers, Karen M. Cross, Michael Kim, Nick Gedge +4 more | 2025-02-04 |
| 11264023 | Using multiple modality input to feedback context for natural language understanding | John Bain, Robert Chambers, Karen M. Cross, Michael Kim, Nick Gedge +4 more | 2022-03-01 |
| 10990906 | Method and apparatus for reserving zero-wait time agent interactions | Vijay Kumar Jandhyala, Yellu Madhusudhan Reddy | 2021-04-27 |
| 10498834 | Method and apparatus for facilitating stateless representation of interaction flow states | Matthew Oshry, Ravali Devarapalli | 2019-12-03 |
| 10332514 | Using multiple modality input to feedback context for natural language understanding | John Bain, Robert Chambers, Karen M. Cross, Michael Kim, Nick Gedge +4 more | 2019-06-25 |
| 10257353 | Method and apparatus for diverting callers to web sessions | Patrick Nguyen, Matthew Oshry | 2019-04-09 |
| 10089988 | Techniques to provide a standard interface to a speech recognition platform | Robert Chambers, Daphne Luong, Annie Wong, Faustinus K. Gozali, Andrew Ho +2 more | 2018-10-02 |
| 9871921 | Method and apparatus for diverting callers to web sessions | Patrick Nguyen, Matthew Oshry | 2018-01-16 |
| 9818408 | Techniques to provide a standard interface to a speech recognition platform | Robert Chambers, Daphne Luong, Annie Wong, Faustinus K. Gozali, Andrew Ho +2 more | 2017-11-14 |
| 9576573 | Using multiple modality input to feedback context for natural language understanding | John Bain, Robert Chambers, Karen M. Cross, Michael Kim, Nick Gedge +4 more | 2017-02-21 |
| 9570078 | Techniques to provide a standard interface to a speech recognition platform | Robert Chambers, Daphne Luong, Annie Wong, Faustinus K. Gozali, Andrew Ho +2 more | 2017-02-14 |
| 9325845 | Method and apparatus for diverting callers to Web sessions | Patrick Nguyen, Andrew Chang, Vedavyas Kadudas, Matt Oshry | 2016-04-26 |
| 7921415 | Externally loaded browser interpreter for non-native language support | Matthew Oshry, Brandon William Porter | 2011-04-05 |
| 7321856 | Handling of speech recognition in a declarative markup language | Brandon William Porter, Lisa Stifelman, Matthew Talin Marx, Bill Sutton | 2008-01-22 |
| 6941268 | Handling of speech recognition in a declarative markup language | Brandon William Porter, Lisa Stifelman, Matthew Talin Marx, Bill Sutton | 2005-09-06 |