| 12217750 |
Using multiple modality input to feedback context for natural language understanding |
John Bain, Robert Chambers, Karen M. Cross, Michael Kim, Nick Gedge +4 more |
2025-02-04 |
| 11264023 |
Using multiple modality input to feedback context for natural language understanding |
John Bain, Robert Chambers, Karen M. Cross, Michael Kim, Nick Gedge +4 more |
2022-03-01 |
| 10990906 |
Method and apparatus for reserving zero-wait time agent interactions |
Vijay Kumar Jandhyala, Yellu Madhusudhan Reddy |
2021-04-27 |
| 10498834 |
Method and apparatus for facilitating stateless representation of interaction flow states |
Matthew Oshry, Ravali Devarapalli |
2019-12-03 |
| 10332514 |
Using multiple modality input to feedback context for natural language understanding |
John Bain, Robert Chambers, Karen M. Cross, Michael Kim, Nick Gedge +4 more |
2019-06-25 |
| 10257353 |
Method and apparatus for diverting callers to web sessions |
Patrick Nguyen, Matthew Oshry |
2019-04-09 |
| 10089988 |
Techniques to provide a standard interface to a speech recognition platform |
Robert Chambers, Daphne Luong, Annie Wong, Faustinus K. Gozali, Andrew Ho +2 more |
2018-10-02 |
| 9871921 |
Method and apparatus for diverting callers to web sessions |
Patrick Nguyen, Matthew Oshry |
2018-01-16 |
| 9818408 |
Techniques to provide a standard interface to a speech recognition platform |
Robert Chambers, Daphne Luong, Annie Wong, Faustinus K. Gozali, Andrew Ho +2 more |
2017-11-14 |
| 9576573 |
Using multiple modality input to feedback context for natural language understanding |
John Bain, Robert Chambers, Karen M. Cross, Michael Kim, Nick Gedge +4 more |
2017-02-21 |
| 9570078 |
Techniques to provide a standard interface to a speech recognition platform |
Robert Chambers, Daphne Luong, Annie Wong, Faustinus K. Gozali, Andrew Ho +2 more |
2017-02-14 |
| 9325845 |
Method and apparatus for diverting callers to Web sessions |
Patrick Nguyen, Andrew Chang, Vedavyas Kadudas, Matt Oshry |
2016-04-26 |
| 7921415 |
Externally loaded browser interpreter for non-native language support |
Matthew Oshry, Brandon William Porter |
2011-04-05 |
| 7321856 |
Handling of speech recognition in a declarative markup language |
Brandon William Porter, Lisa Stifelman, Matthew Talin Marx, Bill Sutton |
2008-01-22 |
| 6941268 |
Handling of speech recognition in a declarative markup language |
Brandon William Porter, Lisa Stifelman, Matthew Talin Marx, Bill Sutton |
2005-09-06 |