| 7681181 |
Method, system, and apparatus for providing custom product support for a software program based upon states of program execution instability |
Benjamin E. Canning, Christopher C. White, Aaron E. Erlandson, Thomas Scott Coon, Steven M. Greenberg |
2010-03-16 |
| 7219266 |
Method and system for categorizing failures of a program module |
Kirk A. Glerum, Matthew J. Ruhlen, Rob Mensching, Charles S. Walker |
2007-05-15 |
| 7191364 |
Automatic root cause analysis and diagnostics engine |
William Hunter Hudson, Reiner Fink, Geoff Pease, Gerald Maffeo, Yi Meng +4 more |
2007-03-13 |
| 6785848 |
Method and system for categorizing failures of a program module |
Kirk A. Glerum, Matthew J. Ruhlen, Rob Mensching, Charles S. Walker |
2004-08-31 |
| 6701454 |
Method and system for recovering information during a program failure |
Kevin Fischer, Eric Fox, Brian T. Hill, Michael R. Marcelais, Jeffrey E. Larsson |
2004-03-02 |
| 6675295 |
Method and computer system for detecting and correcting a failure in a computer application program during startup |
Michael R. Marcelais, Brian T. Hill, Steven M. Greenberg |
2004-01-06 |
| 6629267 |
Method and system for reporting a program failure |
Kirk A. Glerum, Matthew J. Ruhlen, E. Peter Oosterhof |
2003-09-30 |
| 6591379 |
Method and system for injecting an exception to recover unsaved data |
Kirk A. Glerum, Matthew J. Ruhlen, Michael R. Marcelais, Jeff Mitchell, Steven M. Greenberg |
2003-07-08 |
| 5983242 |
Method and system for preserving document integrity |
Kevin Brown, Ronald A. Fein, Thomas W. Saxton |
1999-11-09 |
