Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6782087 | Desktop telephony application program for a call center agent | Richard McDuff | 2004-08-24 |
| 6658106 | Desktop telephony application program for a call center agent | Richard McDuff | 2003-12-02 |
| 6490350 | Monitoring system for telephony resources in a call center | Richard McDuff, Donald L. Ravenscroft, Gopi Shankar, Craig Kaley, Craig Baxter | 2002-12-03 |
| 6466663 | Monitoring system client for a call center | Don Ravenscroft, Richard McDuff, Gopi Shankar, Craig Kaley, Craig Baxter | 2002-10-15 |
| 6192121 | Telephony server application program interface API | Richard McDuff, Craig Baxter | 2001-02-20 |
| 6137862 | Failover mechanism for computer/telephony integration monitoring server | Craig Baxter, Gopi Shankar, Liqun Larry Wang | 2000-10-24 |