Issued Patents All Time
Showing 1–9 of 9 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12244765 | Systems and methods for training a virtual assistant platform configured to assist human agents at a contact center | Rajkumar Koneru, Prasanna Kumar Arikala Gunalan, Girish Ahankari, Thirupathi Bandam, Venkata Praveen Kumar Suvanam | 2025-03-04 |
| 12184812 | Systems and methods for handling customer conversations at a contact center | Rajkumar Koneru, Prasanna Kumar Arikala Gunalan | 2024-12-31 |
| 12170743 | Systems and methods for handling customer conversations at a contact center | Rajkumar Koneru, Prasanna Kumar Arikala Gunalan | 2024-12-17 |
| 12058288 | Systems and methods for recommending dialog flow modifications at a contact center | Rajkumar Koneru, Prasanna Kumar Arikala Gunalan, Girish Ahankari, Thirupathi Bandam, Venkata Praveen Kumar Suvanam | 2024-08-06 |
| 11936812 | Systems and methods for handling customer conversations at a contact center | Rajkumar Koneru, Prasanna Kumar Arikala Gunalan | 2024-03-19 |
| 11889022 | Systems and methods for handling customer conversations at a contact center | Rajkumar Koneru, Prasanna Kumar Arikala Gunulan | 2024-01-30 |
| 11831806 | Methods for managing call traffic at a virtual assistant server | Rajkumar Koneru, Prasanna Kumar Arikala Gunalan | 2023-11-28 |
| 11539840 | Methods for managing call traffic at a virtual assistant server | Rajkumar Koneru, Prasanna Kumar Arikala Gunalan | 2022-12-27 |
| 11082559 | Methods for managing call traffic at a virtual assistant server | Rajkumar Koneru, Prasanna Kumar Arikala Gunalan | 2021-08-03 |