Issued Patents All Time
Showing 25 most recent of 36 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12294675 | Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session | Deepak Kaushik | 2025-05-06 |
| 12238049 | Method and system of converting email message to AI chat | Kenneth Dodelin | 2025-02-25 |
| 12236936 | Systems and methods for providing automated natural language dialogue with customers | Gregory W. Zoller, Sujay Eliphaz Jacob, Erik T. Mueller, Stephanie Hay, Adam Roy Paynter | 2025-02-25 |
| 12206631 | Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant | Srinaath Thyagarajan | 2025-01-21 |
| 12190212 | Managing multifaceted, implicit goals through dialogue | Erik T. Mueller, Zachary Kulis | 2025-01-07 |
| 12081699 | Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session | Deepak Kaushik | 2024-09-03 |
| 11985098 | Intent prediction for dialogue generation | Victor Alvarez Miranda, Rui Zhang, Vinay Igure, Erik T. Mueller, Tanushree Luke +1 more | 2024-05-14 |
| 11924378 | Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session | Deepak Kaushik | 2024-03-05 |
| 11818083 | Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant | Srinaath Thyagarajan | 2023-11-14 |
| 11784947 | System and method for proactive intervention to reduce high cost channel usage | Erik T. Mueller | 2023-10-10 |
| 11750741 | Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session | Deepak Kaushik | 2023-09-05 |
| 11735157 | Systems and methods for providing automated natural language dialogue with customers | Gregory W. Zoller, Sujay Eliphaz Jacob, Erik T. Mueller, Stephanie Hay, Adam Roy Paynter | 2023-08-22 |
| 11588761 | Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant | Srinaath Thyagarajan | 2023-02-21 |
| 11582172 | Intent prediction for dialogue generation | Victor Alvarez Miranda, Rui Zhang, Vinay Igure, Erik T. Mueller, Tanushree Luke +1 more | 2023-02-14 |
| 11502977 | Method and system of converting email message to AI chat | Kenneth Dodelin | 2022-11-15 |
| 11475366 | Managing multifaceted, implicit goals through dialogue | Erik T. Mueller, Zachary Kulis | 2022-10-18 |
| 11456977 | System and method for proactive intervention to reduce high cost channel usage | Erik T. Mueller | 2022-09-27 |
| 11223582 | Pre-chat intent prediction for dialogue generation | Victor Alvarez Miranda, Rui Zhang, Vinay Igure, Erik T. Mueller, Tanushree Luke +1 more | 2022-01-11 |
| 11032218 | Method and system of converting email message to AI chat | Kenneth Dodelin | 2021-06-08 |
| 11032421 | Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session | Deepak Kaushik | 2021-06-08 |
| 11004440 | Systems and methods for providing automated natural language dialogue with customers | Gregory W. Zoller, Sujay Eliphaz Jacob, Erik T. Mueller, Stephanie Hay, Adam Roy Paynter | 2021-05-11 |
| 10986047 | Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant | Srinaath Thyagarajan | 2021-04-20 |
| 10798030 | Pre-chat intent prediction for dialogue generation | Vinay Igure, Erik T. Mueller, Tanushree Luke, Kunlaya Soiaporn, Victor Alvarez Miranda +1 more | 2020-10-06 |
| 10791068 | Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant | Srinaath Thyagarajan | 2020-09-29 |
| 10680979 | System and method for proactive intervention to reduce high cost channel usage | Erik T. Mueller | 2020-06-09 |