Issued Patents All Time
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10887463 | Method of using multi-dimensional presence model to manage call-center agent load | Mariana Rabaçal, Ricardo V. Oliveira | 2021-01-05 |
| 10868914 | Capacity manager for multi-dimensional presence model to manage call-center agent load | Mariana Rabagal | 2020-12-15 |