AC

Alexandra Coman

CS Capital One Services: 11 patents #250 of 2,893Top 9%
Overall (All Time): #432,097 of 4,157,543Top 15%
11
Patents All Time

Issued Patents All Time

Patent #TitleCo-InventorsDate
12223423 Systems and methods for generating automated natural language responses based on identified goals and sub-goals from an utterance Zachary Kulis, Rui Zhang, Liwei Dai, Erik T. Mueller, Vinay Igure 2025-02-11
12217008 Modifying dynamic conversational responses based on detecting references to socially close people Chihyen Yang, Rui Zhang, Jihoon SONG 2025-02-04
12106760 Systems and methods using natural language processing to identify irregularities in a user utterance Rui Zhang, Sara Mikulic, Liwei Dai 2024-10-01
12056452 Self-disclosing artificial intelligence-based conversational agents Rui Zhang 2024-08-06
12051409 Systems and methods for automated discrepancy determination, explanation, and resolution with personalization Liwei Dai, Erik T. Mueller, Rui Zhang 2024-07-30
12032917 Sincerity-aware artificial intelligence-based conversational agents Erik T. Mueller 2024-07-09
12033161 Systems and methods for automated discrepancy determination, explanation, and resolution Erik T. Mueller 2024-07-09
10997606 Systems and methods for automated discrepancy determination, explanation, and resolution Erik T. Mueller 2021-05-04
10832255 Systems and methods for understanding and solving customer problems by extracting and reasoning about customer narratives Erik T. Mueller, Margaret Mayer 2020-11-10
10685358 Thoughtful gesture generation systems and methods Erik T. Mueller, Margaret Mayer 2020-06-16
10558982 Systems and methods for understanding and solving customer problems by extracting and reasoning about customer narratives Erik T. Mueller, Margaret Mayer 2020-02-11