| 8438314 |
Method and system for coordinating data and voice communications via customer contact channel changing system |
Thomas Howard Bateman, Bruce Edward Kierstead, William Alexander Noble, Timothy Lee Curry, Laurie Edward Mersereau +1 more |
2013-05-07 |
| 7159043 |
Method and system for coordinating data and voice communications via contact channel changing system |
Thomas Howard Bateman, Bruce Edward Kierstead, William Alexander Noble, Timothy Lee Curry, Laurie Edward Mersereau +1 more |
2007-01-02 |
| 6668286 |
Method and system for coordinating data and voice communications via customer contact channel changing system over IP |
Thomas Howard Bateman, Bruce Edward Kierstead, William Alexander Noble, Timothy Lee Curry, Laurie Edward Mersereau +1 more |
2003-12-23 |
| 6311231 |
Method and system for coordinating data and voice communications via customer contract channel changing system using voice over IP |
Thomas Howard Bateman, Bruce Edward Kierstead, William Alexander Noble, Timothy Lee Curry, Laurie Edward Mersereau +1 more |
2001-10-30 |
| 5884032 |
System for coordinating communications via customer contact channel changing system using call centre for setting up the call between customer and an available help agent |
Thomas Howard Bateman, Bruce Edward Kierstead, William Alexander Noble, Timothy Lee Curry, Laurie Edward Mersereau +1 more |
1999-03-16 |