Issued Patents All Time
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9313331 | Systems and methods of introducing beneficial communication latency in contact handling systems | Brian Douglas Minert, Shane Michael Kelly, Matthew Lawrence Page, Aric Whitaker | 2016-04-12 |
| 9307083 | Systems and methods of parallel media communication in contact handling systems | Shane Michael Kelly, Matthew Lawrence Page, Brian Douglas Minert | 2016-04-05 |
| 9137365 | Systems and methods of serial media communication in contact handling systems | Shane Michael Kelly | 2015-09-15 |
| 9111239 | Activity recording of contact handling system agents | Brian Douglas Minert | 2015-08-18 |
| 8976953 | Systems and methods of controlling confidential communication in contact handling systems | — | 2015-03-10 |
| 8351595 | Restoration of a caller to a previous place in an on-hold queue | Tim Harris, Brian Douglas Minert, Bryan Pino, Nicholas Bauer Ramond, Mark Erik Rasi-Koskinen | 2013-01-08 |