| 6853998 |
Customer self service subsystem for classifying user contexts |
Debra L. Biebesheimer, Neal M. Keller, Daniel Oblinger, Mark E. Podlaseck |
2005-02-08 |
| 6778193 |
Customer self service iconic interface for portal entry and search specification |
Debra L. Biebesheimer, Donn P. Jasura, Neal M. Keller, Daniel Oblinger, Mark E. Podlaseck |
2004-08-17 |
| 6701311 |
Customer self service system for resource search and selection |
Debra L. Biebesheimer, Donn P. Jasura, Neal M. Keller, Daniel Oblinger, Mark E. Podlaseck |
2004-03-02 |
| 6693651 |
Customer self service iconic interface for resource search results display and selection |
Debra L. Biebesheimer, Donn P. Jasura, Neal M. Keller, Daniel Oblinger, Mark E. Podlaseck |
2004-02-17 |
| 6643639 |
Customer self service subsystem for adaptive indexing of resource solutions and resource lookup |
Debra L. Biebesheimer, Donn P. Jasura, Neal M. Keller, Daniel Oblinger |
2003-11-04 |