Issued Patents All Time
Showing 76–89 of 89 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8368754 | Video pattern recognition for automating emergency service incident awareness and response | Charlet N. Givens, Hung Tack Kwan, Shiju Mathai | 2013-02-05 |
| 8296718 | SOA software components that endure from prototyping to production | James P. Appleyard, Edwin J. Bruce, Joshua L. Purcell | 2012-10-23 |
| 8200522 | Repeatable and standardized approach for deployment of a portable SOA infrastructure within a client environment | Edwin J. Bruce, Alan D. Emery | 2012-06-12 |
| 8185827 | Role tailored portal solution integrating near real-time metrics, business logic, online collaboration, and web 2.0 content | James P. Appleyard, Edwin J. Bruce, Jason A. Salcido | 2012-05-22 |
| 8171415 | Outage management portal leveraging back-end resources to create a role and user tailored front-end interface for coordinating outage responses | James P. Appleyard, Edwin J. Bruce | 2012-05-01 |
| 8126135 | Method for managing resources in a multi-channeled customer service environment | Biao Hao | 2012-02-28 |
| 7844552 | Shared software agent for customer relations management services | Tam Cao, Rodney L. Fleming, Mathews Thomas | 2010-11-30 |
| 7746998 | Integrating enterprise and provider contact center resources to handle workload on-demand | Jason A. Salcido | 2010-06-29 |
| 7694000 | Context sensitive portlets | Biao Hao | 2010-04-06 |
| 7685016 | Method and system for analyzing relationships between persons | Biao Hao | 2010-03-23 |
| 7519173 | Method for managing resources in a multi-channeled customer service environment | Biao Hao | 2009-04-14 |
| 7486785 | Method for customer recognition and management | Janice M. Taylor, Keith Thuerk | 2009-02-03 |
| 7225435 | Method and system for eliminating redundant execution sequences that appear in workloads during workload simulation on an e-business application server | Philip E. Reed | 2007-05-29 |
| 7090749 | Method and apparatus for simulating application workloads on an e-business application server | Leonard S. Hand, Philip E. Reed | 2006-08-15 |