Issued Patents All Time
Showing 1–25 of 61 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12380368 | Machine learning model error detection | Zhe Liu, Yufan Guo, Jalal U. Mahmud | 2025-08-05 |
| 12306707 | Prioritized fault remediation | Mudit Verma, Pooja Aggarwal, Padmanabha Venkatagiri Seshadri | 2025-05-20 |
| 12309173 | Performance monitoring in the anomaly detection domain for the IT environment | Shirley M. Han, Anbang Xu, Salil Ahuja, Xiaotong Liu | 2025-05-20 |
| 12149551 | Log anomaly detection in continuous artificial intelligence for it operations | Lu An, An-Jie Andy Tu, Xiaotong Liu, Anbang Xu, Neil H. Boyette | 2024-11-19 |
| 12033160 | Identification of related incident retrieval based on textual and contextual data | Zhe Liu, Rupaningal Sarasi Sarangi Lalithsena, Haibin Liu | 2024-07-09 |
| 11811585 | Measuring incident management process efficiency metrics utilizing real-time conversation analysis | Shirley M. Han, Salil Ahuja, Anbang Xu | 2023-11-07 |
| 11720819 | Machine learning model error detection | Zhe Liu, Yufan Guo, Jalal U. Mahmud | 2023-08-08 |
| 11694687 | Recommending a dialog act using model-based textual analysis | Mansurul Bhuiyan, Pritam S. Gundecha, Jalal U. Mahmud, Shereen Oraby, Vibha S. Sinha +2 more | 2023-07-04 |
| 11461376 | Knowledge-based information retrieval system evaluation | Zhe Liu, Peifeng Yin, Jalal U. Mahmud, Yufan Guo | 2022-10-04 |
| 11455202 | Real-time fault localization detection and notification | Shivali Agarwal | 2022-09-27 |
| 11443209 | Method and system for unlabeled data selection using failed case analysis | Jalal U. Mahmud, Amita Misra, Pritam S. Gundecha, Zhe Liu, Xiaotong Liu +1 more | 2022-09-13 |
| 11430426 | Relevant document retrieval to assist agent in real time customer care conversations | Rupaningal Sarasi Sarangi Lalithsena, Jalal U. Mahmud | 2022-08-30 |
| 11386276 | Method and system for language and domain acceleration with embedding alignment | Xiaotong Liu, Anbang Xu, Yingbei Tong | 2022-07-12 |
| 11380213 | Customer care training with situational feedback generation | Anbang Xu, Vibha S. Sinha, Jalal U. Mahmud | 2022-07-05 |
| 11361355 | Marketplace suggestions for cloud service providers | Arundhati Bhowmick, Bina Khimani | 2022-06-14 |
| 11321165 | Data selection and sampling system for log parsing and anomaly detection in cloud microservices | Xiaotong Liu, Jiayun Zhao, Anbang Xu | 2022-05-03 |
| 11315149 | Brand personality inference and recommendation system | Liang Gou, Haibin Liu, Jalal U. Mahmud, Vibha S. Sinha, Anbang Xu | 2022-04-26 |
| 11222176 | Method and system for language and domain acceleration with embedding evaluation | Xiaotong Liu, Anbang Xu, Yingbei Tong | 2022-01-11 |
| 11204965 | Data analytics and insights brokerage service | Karl J. Cama, Norbert Herman, Shubhadip Ray | 2021-12-21 |
| 11206227 | Customer care training using chatbots | Jalal U. Mahmud, Vibha S. Sinha, Anbang Xu | 2021-12-21 |
| 11190464 | Customer care training using chatbots | Jalal U. Mahmud, Vibha S. Sinha, Anbang Xu | 2021-11-30 |
| 11132511 | System for fine-grained affective states understanding and prediction | Zhe Liu, Jalal U. Mahmud, Anbang Xu, Yufan Guo, Haibin Liu | 2021-09-28 |
| 11076794 | Predicting thought based on neural mapping | Joseph N. Kozhaya, Ryan Anderson | 2021-08-03 |
| 11051739 | Neural mapping | Joseph N. Kozhaya, Ryan Anderson | 2021-07-06 |
| 11037563 | Recommending a dialog act using model-based textual analysis | Mansurul Bhuiyan, Pritam S. Gundecha, Jalal U. Mahmud, Shereen Oraby, Vibha S. Sinha +2 more | 2021-06-15 |