MY

Masato Yokote

IBM: 4 patents #21,733 of 70,183Top 35%
Overall (All Time): #1,218,037 of 4,157,543Top 30%
4
Patents All Time

Issued Patents All Time

Showing 1–4 of 4 patents

Patent #TitleCo-InventorsDate
8676625 Customer terminal for conducting a video conference between the customer terminal and an operator terminal and in which an estimated wait time is determined based on operator skill and an average dealing time Akira Nishikawa, Tsutomu Moriya 2014-03-18
8209210 System and method for calculating and displaying estimated wait times for transaction request based on the skill required to process the transaction request Akira Nishikawa, Tsutomu Moriya 2012-06-26
7792726 Reception management system for assigning transaction requests to operator terminals Akira Nishikawa, Tsutomu Moriya 2010-09-07
7373309 System and method for calculating and displaying estimated wait times for transaction request based on the skill required to process the transaction request Akira Nishikawa, Tsutomu Moriya 2008-05-13