| 10445351 |
Customer support solution recommendation system |
Kirill Buryak, Glenn M. Lewis, Aner Ben-Artzi, Jun Peng |
2019-10-15 |
| 9946783 |
Methods and systems for classifying data using a hierarchical taxonomy |
Glenn M. Lewis, Kirill Buryak, Aner Ben-Artzi, Jun Peng |
2018-04-17 |
| 9779159 |
Customer support solution recommendation system |
Kirill Buryak, Glenn M. Lewis, Aner Ben-Artzi, Jun Peng |
2017-10-03 |
| 9436758 |
Methods and systems for partitioning documents having customer feedback and support content |
Glenn M. Lewis, Kirill Buryak, Aner Ben-Artzi, Jun Peng |
2016-09-06 |
| 9367814 |
Methods and systems for classifying data using a hierarchical taxonomy |
Glenn M. Lewis, Kirill Buryak, Aner Ben-Artzi, Jun Peng |
2016-06-14 |
| 9110984 |
Methods and systems for constructing a taxonomy based on hierarchical clustering |
Glenn M. Lewis, Kirill Buryak, Aner Ben-Artzi, Jun Peng |
2015-08-18 |
| 9111218 |
Method and system for remediating topic drift in near-real-time classification of customer feedback |
Glenn M. Lewis, Kirill Buryak, Aner Ben-Artzi, Jun Peng |
2015-08-18 |
| 8972404 |
Methods and systems for organizing content |
Glenn M. Lewis, Kirill Buryak, Aner Ben-Artzi, Jun Peng |
2015-03-03 |
| 8819013 |
Customer support solution recommendation system |
Kirill Buryak, Glenn M. Lewis, Aner Ben-Artzi, Jun Peng |
2014-08-26 |
| 8620918 |
Contextual text interpretation |
Aner Ben-Artzi, Kirill Buryak, Glenn M. Lewis, Jun Peng |
2013-12-31 |
| 8543577 |
Cross-channel clusters of information |
Aner Ben-Artzi, Kirill Buryak, Glenn M. Lewis, Jun Peng |
2013-09-24 |
| 8543576 |
Classification of clustered documents based on similarity scores |
Kirill Buryak, Jun Peng, Glenn M. Lewis, Aner Ben-Artzi |
2013-09-24 |
| 8423551 |
Clustering internet resources |
Aner Ben-Artzi, Kirill Buryak, Glenn M. Lewis, Jun Peng |
2013-04-16 |
| 8386487 |
Clustering internet messages |
Aner Ben-Artzi, Kirill Buryak, Glenn M. Lewis, Jun Peng |
2013-02-26 |
| 8316024 |
Implicit hierarchical clustering |
Aner Ben-Artzi, Kirill Buryak, Glenn M. Lewis, Jun Peng |
2012-11-20 |
