Issued Patents All Time
Showing 1–18 of 18 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8781446 | Method and system for data exchange when a call is established on a non-class A cellular endpoint | Mihal Lazaridis, Theron Dodson, David Yach | 2014-07-15 |
| 8718255 | Method and system for device switching through a server | Shen-Yuan Michael Yap, Michael Gray, Robert J. James, Jr. | 2014-05-06 |
| 8625576 | Client device method and apparatus for routing a call | Michael Gray, Shen-Yuan Michael Yap, Robert J. James, Jr., Michael Scott Colbert | 2014-01-07 |
| 8554218 | Client device method and apparatus for routing a call | Michael Gray, Shen-Yuan Michael Yap, Michael Scott Colbert, Robert J. James, Jr. | 2013-10-08 |
| 8447303 | Method and system for automatic seamless mobility | Michael Gray | 2013-05-21 |
| 8238537 | System and method for reconnecting a device to a group call | Christopher Labrador, Brian Oliver, Susie Simon-Daniels, Adrian Michael Logan, Eric Allan Fritzley +1 more | 2012-08-07 |
| 8195163 | Client device method and apparatus for routing a call | Michael Gray, Shen-Yuan Michael Yap, Michael Scott Colbert, Robert J. James, Jr. | 2012-06-05 |
| 8169899 | Client device method and apparatus for routing a call | Michael Gray, Shen-Yuan Michael Yap, Michael Scott Colbert, Robert J. James, Jr. | 2012-05-01 |
| 8000712 | Client device method and apparatus for routing a call | Michael Gray, Shen-Yuan Michael Yap, Michael Scott Colbert, Robert J. James, Jr. | 2011-08-16 |
| 6337904 | Automated survey control routine in a call center environment | — | 2002-01-08 |
| 6259786 | Intelligent virtual queue | — | 2001-07-10 |
| 6246759 | Call overflow system and method for overflowing telephone calls between telephonic switches | Daniel L. Greene, Chan Li | 2001-06-12 |
| 6118865 | Automated survey control routine in a call center environment | — | 2000-09-12 |
| 6028925 | Telephonic switching system, telephonic switch and method for servicing telephone calls using virtual memory spaces | Paul E. Van Berkum | 2000-02-22 |
| 6002760 | Intelligent virtual queue | — | 1999-12-14 |
| 5943416 | Automated survey control routine in a call center environment | — | 1999-08-24 |
| 5923747 | Communications system and interface circuit for interconnecting telephonic switch and agent computer | Paul E. Van Berkum | 1999-07-13 |
| 5818909 | Agent speech detector system and method for use with a telephonic switch | Paul E. Van Berkum | 1998-10-06 |