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Identifying failed customer experience in distributed computer systems |
Gary Robert Couture, Mathew Wade Pickering, Ethan Luke Michaud, Andrew Eugene Kettering, Scott M. Blandford +21 more |
2020-10-06 |
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Collecting client-side application performance monitoring information |
Ethan Luke Michaud, Mathew Wade Pickering, Rafael Pedro Olaso, Matthew M. Bechard, Janusz M. Juda +6 more |
2018-10-16 |
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Identifying failed customer experience in distributed computer systems |
Gary Robert Couture, Mathew Wade Pickering, Ethan Luke Michaud, Andrew Eugene Kettering, Scott M. Blandford +21 more |
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Visualization of performance parameters of distributed computer systems |
Ethan Luke Michaud, Mathew Wade Pickering, Nathaniel J. Bates, Janusz M. Juda, Thomas Steven Joyce +4 more |
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Providing transaction identifiers for application performance management in distributed computer systems |
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2016-11-29 |
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Measuring customer service levels |
Robert Ronan, Peter E. Kulis |
2013-11-12 |
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Method for establishing a person as a user in a system |
Joseph Edward Hafeman, Mark Melfi, Carl Shippee, Rajandra Laxman Kulkarni |
2012-09-25 |
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Enterprise application performance monitors |
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Distributing information using a computer |
John C. McDonough, Michael P. Amatucci, David M. Ingham, Thiagarajan Saravanan |
2003-10-07 |
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Managing an information retrieval problem |
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2000-11-21 |
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Controlling access to information |
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1999-11-23 |