Issued Patents All Time
Showing 1–22 of 22 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8819102 | Method and system for managing message communications | David Lee, Eric H. Lee, Matthew Kuhlke | 2014-08-26 |
| 8719070 | Method and system for conference room scheduling | Eric H. Lee, David Lee, Johnny Lee | 2014-05-06 |
| 8582750 | Connection recovery in a call center | Eric H. Lee, David Lee, Johnny Lee | 2013-11-12 |
| 8412173 | Method and system for providing a contact attempt service | Labhesh Patel, Johnny Lee, David Lee | 2013-04-02 |
| 8392503 | Reporting participant attention level to presenter during a web-based rich-media conference | Matthew Kuhlke, David Lee, Eric H. Lee, Glenn Inn | 2013-03-05 |
| 8265238 | Triggering call-handling events | David Lee, Eric H. Lee, Johnny Lee | 2012-09-11 |
| 8166109 | Linking recognized emotions to non-visual representations | Eric H. Lee, David Lee, Johnny Lee, Matthew Kuhlke | 2012-04-24 |
| 8077842 | System and method for associating due dates with messages | Labhesh Patel, Johnny Lee, David Lee | 2011-12-13 |
| 8045489 | Method and system for the automatic configuration of conference resources | David Lee, Eric H. Lee | 2011-10-25 |
| 8027459 | System and method for providing queue time credit for self-servicing callers | Johnny Lee, David Lee | 2011-09-27 |
| 8005912 | System and method for presence notification for video projection status | Christopher E. Pearce, Randall B. Baird, Joseph F. Khouri, Labhesh Patel, Shmuel Shaffer | 2011-08-23 |
| 7940913 | System and method for improved contact center services to disabled callers | Labhesh Patel, Johnny Lee, David Lee | 2011-05-10 |
| 7865552 | Rich-media instant messaging with selective rich media messaging broadcast | Matthew Kuhlke, Eric H. Lee, David Lee, Glenn Inn | 2011-01-04 |
| 7817786 | Method and system of automatically pausing an automated voice session | David Lee, Johnny Lee, Bradley Richard DeGrazia | 2010-10-19 |
| 7814151 | Wirelessly-enabled identification of digital media generated at an event | Matthew Kuhlke, Eric H. Lee, David Lee, Michael A. Ramalho | 2010-10-12 |
| 7801295 | Method and system for providing agent training | Labhesh Patel, Johnny Lee, David Lee | 2010-09-21 |
| 7729489 | Transferring a communications exchange | David Lee, Johnny Lee, Eric H. Lee | 2010-06-01 |
| 7716671 | Method for coordinating a set of related tasks and events by reducing duplicated effort | Johnny Lee, Labhesh Patel, David Lee | 2010-05-11 |
| 7630486 | Method and system for handling a queued automatic call distributor call | Johnny Lee, David Lee | 2009-12-08 |
| 7542561 | Method and system for queuing calls based on call time commitment | Johnny Lee, David Lee | 2009-06-02 |
| 7532877 | System and method for voice scheduling and multimedia alerting | Johnny Lee, Aristotle H. Cruz, David Lee, Labhesh Patel | 2009-05-12 |
| 7471774 | Method and system of pausing an IVR session | Labhesh Patel, Johnny Lee, David Lee | 2008-12-30 |