| 12373644 |
Evaluating transcripts through repetitive statement analysis |
Dylan Morgan, Kyle Smaagard, Chris Vanciu, Laura Cattaneo, Matt Matsui +1 more |
2025-07-29 |
| 12321690 |
Devices, systems, and methods for transcript sanitization |
Chris Vanciu, Kyle Smaagard, Dylan Morgan, Paul Gordon, Matt Matsui +2 more |
2025-06-03 |
| 12248942 |
System and method for automatically evaluating and scoring the quality of agent-customer interactions |
Laura Cattaneo, Kyle Smaagard, Chris Vanciu, Dylan Morgan, Catherine Bullock |
2025-03-11 |
| 12236190 |
Intelligent phrase derivation generation |
Kyle Smaagard, Matt Matsui, Paul Gordon, Dylan Morgan, Skyler Grammer +1 more |
2025-02-25 |
| 12217849 |
Devices, systems, and methods for intelligent stress level detection |
Kyle Smaagard, Chris Vanciu, Dylan Morgan, Paul Gordon, Thomas J. Goodmanson +1 more |
2025-02-04 |
| 12183325 |
Searching calls based on contextual similarity among calls |
Dylan Morgan, Kyle Smaagard, Chris Vanciu, Paul Gordon, Matt Matsui +2 more |
2024-12-31 |
| 12019976 |
Call tagging using machine learning model |
Dylan Morgan, Kyle Smaagard, Chris Vanciu, Laura Cattaneo, Matt Matsui +1 more |
2024-06-25 |
| 12014751 |
Devices, systems, and methods for audio sanitization |
Chris Vanciu, Kyle Smaagard, Dylan Morgan, Paul Gordon, Matt Matsui +2 more |
2024-06-18 |
| 11924379 |
System and method for identifying compliance statements from contextual indicators in content |
Kyle Smaagard, Dylan Morgan, Laura Cattaneo, Catherine Bullock, Chris Vanciu |
2024-03-05 |
| 11922122 |
Systems and methods for detecting emerging events |
Catherine Bullock, Kyle Smaagard, Chris Vanciu, Dylan Morgan, Matt Matsui +2 more |
2024-03-05 |