Issued Patents All Time
Showing 1–23 of 23 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12339837 | Concept mapping for chat agent complaint processing | Mohammed Zubair Mohammed Ajmal, Pravin Kumar Sankari Bhagavathiappan, Chandra Chudeswaran Sankar, Smruti Soumya Mishra, Rohit Anant Bansod | 2025-06-24 |
| 12198016 | Machine learning model training system | Emad Noorizadeh, Ion Gerald McCusker, Bharathiraja Krishnamoorthy, Ramakrishna R. Yannam | 2025-01-14 |
| 12177383 | Agent assist design—autoplay | Ramakrishna R. Yannam, Ion Gerald McCusker, Emad Noorizadeh, Priyank R. Shah | 2024-12-24 |
| 12080294 | System and method for voice controlled automatic information access and retrieval | Ashwini Patil, Ramakrishna R. Yannam, Ion Gerald McCusker, Saahithi Chillara, Emad Noorizadeh +4 more | 2024-09-03 |
| 12063193 | Transfer of AI-powered conversational messaging within a mobile application | Prejish Thomas, Priyank R. Shah, Ramakrishna R. Yannam | 2024-08-13 |
| 11966821 | Machine learning model builder | Ion Gerald McCusker, Ramakrishna R. Yannam, Bharathiraja Krishnamoorthy, Emad Noorizadeh | 2024-04-23 |
| 11893356 | Chatbot co-pilot | Ramakrishna R. Yannam, Ion Gerald McCusker, Prejish Thomas | 2024-02-06 |
| 11798551 | System and method for voice controlled automatic information access and retrieval | Ashwini Patil, Ramakrishna R. Yannam, Ion Gerald McCusker, Saahithi Chillara, Emad Noorizadeh +4 more | 2023-10-24 |
| 11782974 | System and method for dynamically identifying and retrieving information responsive to voice requests | Ashwini Patil, Ramakrishna R. Yannam, Ion Gerald McCusker, Saahithi Chillara, Emad Noorizadeh +3 more | 2023-10-10 |
| 11741158 | Hierarchical multi-tier language processing platform | Emad Noorizadeh, Priyank R. Shah, Prejish Thomas, Saahithi Chillara, Ramakrishna R. Yannam | 2023-08-29 |
| 11715056 | Performance monitoring for communication systems | Ramakrishna R. Yannam, Donatus Asumu, Ion Gerald McCusker, Saahithi Chillara, Ashwini Patil +2 more | 2023-08-01 |
| 11657819 | Selective use of tools for automatically identifying, accessing, and retrieving information responsive to voice requests | Ion Gerald McCusker, Ramakrishna R. Yannam, Ashwini Patil, Saahithi Chillara, Emad Noorizadeh +3 more | 2023-05-23 |
| 11606462 | Integration of human agent and automated tools for interactive voice response (IVR) systems | Ramakrishna R. Yannam, Ashwini Patil, Priyank R. Shah | 2023-03-14 |
| 11595527 | Dynamic routing for communication systems | Ramakrishna R. Yannam, Donatus Asumu, Ion Gerald McCusker, Saahithi Chillara, Ashwini Patil +3 more | 2023-02-28 |
| 11551674 | Multi-pipeline language processing platform | Prejish Thomas, Saahithi Chillara, Emad Noorizadeh, Priyank R. Shah, Ramakrishna R. Yannam | 2023-01-10 |
| 11521596 | Machine learning framework for tuning interactive voice response systems | Bharathiraja Krishnamoorthy, Emad Noorizadeh | 2022-12-06 |
| 11429601 | System for generating customized data input options using machine learning techniques | David H. Witting, Devanshu Mukherjee | 2022-08-30 |
| 11403340 | Hierarchical multi-tier language processing platform | Emad Noorizadeh, Priyank R. Shah, Prejish Thomas, Saahithi Chillara, Ramakrishna R. Yannam | 2022-08-02 |
| 11379759 | Complex human-computer interactions | Ramakrishna R. Yannam, Ashwini Patil, Priyank R. Shah | 2022-07-05 |
| 11144846 | Complex human-computer interactions | Ramakrishna R. Yannam, Ashwini Patil, Priyank R. Shah | 2021-10-12 |
| 11115530 | Integration of human agent and automated tools for interactive voice response (IVR) systems | Ramakrishna R. Yannam, Ashwini Patil, Priyank R. Shah | 2021-09-07 |
| 11050885 | Call interception heuristics | Ramakrishna R. Yannam, Saahithi Chillara | 2021-06-29 |
| 10999434 | Artificial intelligence (“AI”) integration with live chat | Sushil Golani, Ashwini Patil, Ramakrishna R. Yannam, Priyank R. Shah, Pavan Chayanam +1 more | 2021-05-04 |