Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11715112 | Automatic message generation and presentation to a communication node engaged in a communication | Thomas Joseph Moran | 2023-08-01 |
| 11102353 | Video call routing and management based on artificial intelligence determined facial emotion | Thomas Joseph Moran | 2021-08-24 |
| 10812321 | Predictive network node allocation | Thomas Joseph Moran | 2020-10-20 |
| 10659607 | Real-time speech feed to agent greeting | Thomas Joseph Moran | 2020-05-19 |
| 10580014 | System and method for payment card industry compliance | Thomas Joseph Moran | 2020-03-03 |
| 10547728 | Dynamic agent greeting based on prior call analysis | Thomas Joseph Moran | 2020-01-28 |
| 10389879 | Real-time speech feed to agent greeting | Thomas Joseph Moran | 2019-08-20 |
| 10129405 | Systems and methods for optimal scheduling of resources in a contact center | Thomas Joseph Moran | 2018-11-13 |
| 9961204 | Monitoring agent oversight of artificial intelligence content in a contact center | Thomas Joseph Moran | 2018-05-01 |
| 9930181 | Systems and methods for optimal scheduling of resources in a contact center | Thomas Joseph Moran | 2018-03-27 |