| 9723150 |
Server for providing enhanced services to contact center agents |
Roderick Brian Averill, Pier Angelo Tognini Filho, Renato Simoes |
2017-08-01 |
| 9307087 |
Server for providing enhanced services to contact center agents |
Renato Simoes, Roderick Brian Averill, Pier Angelo Tognini Filho |
2016-04-05 |
| 9210274 |
System and method of transferring information between contact centers |
Renato Simoes, Roderick Brian Averill, Kevin James Muterspaugh |
2015-12-08 |
| 8953501 |
IMS application sequencing optimizer |
Renato Simoes, Pier Tognini |
2015-02-10 |
| 8917851 |
Server for providing enhanced services to contact center agents |
Renato Simoes, Roderick Brian Averill, Pier Angelo Tognini Filho |
2014-12-23 |
| 8891411 |
System and method for a conference foyer |
Roderick Brian Averill, Renato Simoes |
2014-11-18 |
| 8861702 |
Conference assistance system and method |
Renato Simoes, Pier Angelo Tognini Filho |
2014-10-14 |
| 8767945 |
IM to phone escalation for customer support |
Renato Simoes, Roderick Brian Averill |
2014-07-01 |
| 8767719 |
System and method for split SIP |
Renato Simoes, Pier Tognini |
2014-07-01 |
| 8306205 |
Apparatus and method for operating a conference assistance system |
Jonathon F. Haich, Renato Simoes, Pier Angelo Tognini Filho |
2012-11-06 |
| 6038302 |
Methods and apparatus for processing phantom calls placed via computer-telephony integration (CTI) |
Didina Burok, Steven M. Silverstein |
2000-03-14 |