Issued Patents All Time
Showing 1–22 of 22 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12182840 | System and method of matching a seller of a vehicle to a buyer of a vehicle | David Horen, Jason Houseworth | 2024-12-31 |
| 9894205 | Measuring contact center agent effectiveness using a predictive model | Thomas J. Miller, William D. Andrews | 2018-02-13 |
| RE46478 | System and method for preemptive goals based routing of contact records | Richard Rodenbusch | 2017-07-11 |
| RE46467 | Method and system for distributing outbound telephone calls | Richard Rodenbusch | 2017-07-04 |
| RE46420 | Method and system for distributing outbound telephone calls | Richard Rodenbusch | 2017-05-30 |
| 9251514 | Systems and methods for identifying biometric information as trusted and authenticating persons using trusted biometric information | — | 2016-02-02 |
| 9143506 | Systems and methods for identifying biometric information as trusted and authenticating persons using trusted biometric information | — | 2015-09-22 |
| 8914645 | Systems and methods for identifying biometric information as trusted and authenticating persons using trusted biometric information | — | 2014-12-16 |
| RE44979 | System and method for common account based routing of contact records | Richard Rodenbusch | 2014-07-01 |
| 8572398 | Systems and methods for identifying biometric information as trusted and authenticating persons using trusted biometric information | — | 2013-10-29 |
| 8175258 | System and method for common account based routing of contact records | Richard Rodenbusch | 2012-05-08 |
| 7715546 | System and method for updating contact records | Ezra U. Pagel, Thomas J. Miller | 2010-05-11 |
| 7502460 | Method and system for distributing outbound telephone calls | Richard Rodenbusch | 2009-03-10 |
| 7239692 | Method and system for distributing outbound telephone calls | Richard Rodenbusch | 2007-07-03 |
| 7158629 | System and method for preemptive goals based routing of contact records | Richard Rodenbusch | 2007-01-02 |
| 7142662 | Method and system for distributing outbound telephone calls | Richard Rodenbusch | 2006-11-28 |
| 7139389 | System and method for allocating contact resources to contact resource users | — | 2006-11-21 |
| 7103173 | System and method for preemptive goals based routing of contact records | Richard Rodenbusch | 2006-09-05 |
| 7054434 | System and method for common account based routing of contact records | Richard Rodenbusch | 2006-05-30 |
| 6956941 | Method and system for scheduling inbound inquiries | Alexander N. Svoronos, Thomas J. Miller | 2005-10-18 |
| 6859529 | Method and system for self-service scheduling of inbound inquiries | Alexander N. Svoronos, Thomas J. Miller | 2005-02-22 |
| 5802161 | Method and system for optimized scheduling | Alexander N. Svoronos | 1998-09-01 |