| 7742576 |
Processes and systems for creating and for managing trouble tickets and work orders |
David R. Jean, Rita H. Scherer |
2010-06-22 |
| 7647391 |
Processes and systems for creating and for managing trouble tickets and work orders |
David R. Jean, Rita H. Scherer |
2010-01-12 |
| 7624033 |
Processes and systems for managing status changes to work orders |
David R. Jean, Rita H. Scherer |
2009-11-24 |
| 7340037 |
Processes and systems for correlating work orders |
David R. Jean, Rita H. Scherer |
2008-03-04 |
| 7308094 |
Processes and systems for screening work orders |
David R. Jean, Rita H. Scherer |
2007-12-11 |
| 7289605 |
Processes and systems for creating and for managing trouble tickets and work orders |
David R. Jean, Rita H. Scherer |
2007-10-30 |
| 7130399 |
Methods and systems for assembling telephone line records |
David R. Jean, Rita H. Scherer |
2006-10-31 |
| 6917669 |
Processes and systems for managing testing of communications systems |
David R. Jean, Rita H. Scherer |
2005-07-12 |
| 6778638 |
Processes and systems for creating maintenance reports for communications systems |
David R. Jean, Rita H. Scherer |
2004-08-17 |