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Virtual assistant architecture for natural language understanding in a customer service system |
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Virtual assistant architecture for natural language understanding in a customer service system |
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Accelerating agent performance in a natural language processing system |
Michael Johnston, Robert Lifgren, James Dreher, John B. Leonard, Jr. |
2022-04-26 |
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Real-time privacy filter |
David Thomson |
2021-12-28 |
| 10739976 |
System and method for creating and sharing plans through multimodal dialog |
Michael Johnston, Patrick Ehlen, Hyuckchul Jung, Jay H. Lieske, Jr., Brant J. Vasilieff +1 more |
2020-08-11 |
| 10621282 |
Accelerating agent performance in a natural language processing system |
Michael Johnston, Robert Lifgren, James Dreher, John B. Leonard, Jr. |
2020-04-14 |
| 10482876 |
Hierarchical speech recognition decoder |
Michael Johnston |
2019-11-19 |
| 10152971 |
System and method for advanced turn-taking for interactive spoken dialog systems |
Jason Williams |
2018-12-11 |
| 10096317 |
Hierarchical speech recognition decoder |
Michael Johnston |
2018-10-09 |
| 9953644 |
Targeted clarification questions in speech recognition with concept presence score and concept correctness score |
Michael Johnston, Svetlana Stoyanchev |
2018-04-24 |
| 9904450 |
System and method for creating and sharing plans through multimodal dialog |
Michael Johnston, Patrick Ehlen, Hyuckchul Jung, Jay H. Lieske, Jr., Brant J. Vasilieff +1 more |
2018-02-27 |
| 9530412 |
System and method for multi-agent architecture for interactive machines |
— |
2016-12-27 |
| 9378738 |
System and method for advanced turn-taking for interactive spoken dialog systems |
Jason Williams |
2016-06-28 |
| 9015048 |
Incremental speech recognition for dialog systems |
Iker Arizmendi, Jason Williams |
2015-04-21 |
| 8914288 |
System and method for advanced turn-taking for interactive spoken dialog systems |
Jason Williams |
2014-12-16 |
