Issued Patents All Time
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9883037 | Systems and methods in an electronic contact management system to estimate required staff levels for multi-skilled agents | Donald C. Lewis, Darrell Burkhead, Diane Wight | 2018-01-30 |
| 8483383 | Method of scheduling calls | Donald C. Lewis | 2013-07-09 |
| 8064589 | Estimating number of agents for multiple chat channels | Donald C. Lewis | 2011-11-22 |