Issued Patents All Time
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10860957 | Multiple simultaneous session support by a remote technician using preliminary queues | Michael P. Duffy, Frederick T. Lamming, Colin M. Tuggle | 2020-12-08 |
| 9495666 | End-user portal system for remote technical support | Xingxin Liu, Michael P. Duffy, William C. Hall | 2016-11-15 |
| 9436744 | Combining internal and external search results | Michael P. Duffy, Xingxin Liu, William C. Hall | 2016-09-06 |
| 9195652 | Automated systems and methods for integrated multi-platform communication including real-time language translation | Justin E. Custer, Michael P. Duffy, Frederick T. Lamming | 2015-11-24 |
| 9111246 | Multiple simultaneous session support by a remote technician using preliminary queues | Michael P. Duffy, Frederick T. Lamming, Colin M. Tuggle | 2015-08-18 |
| 8577710 | Multiple simultaneous session support by a remote technician using preliminary queues | Michael P. Duffy, Frederick T. Lamming, Colin M. Tuggle | 2013-11-05 |
| 8458521 | Remote technical support employing a configurable executable application | Michael P. Duffy, Frederick T. Lamming, Colin M. Tuggle | 2013-06-04 |
| 8386289 | Multiple simultaneous session support by a remote technician | Michael P. Duffy, Frederick T. Lamming, Colin M. Tuggle | 2013-02-26 |