Issued Patents 2024
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12101439 | System and method for identifying themes in interactive communications | — | 2024-09-24 |
| 12022026 | System and method for serving multiple customers by a live agent | Joshua Edwards, Guadalupe Bonilla, Tyler Maiman, Michael Mossoba, Vahid Khanagha +4 more | 2024-06-25 |
| 11989514 | Identifying high effort statements for call center summaries | Zachary S. Brown, Chris Symons | 2024-05-21 |
| 11943392 | System and method for providing personalized customer experience in interactive communications | — | 2024-03-26 |
| 11922926 | Systems and methods for correcting automatic speech recognition errors | Feng Qiu, Guadalupe Bonilla, Meredith L. Critzer, Michael Mossoba, Alexander Lin +4 more | 2024-03-05 |