Issued Patents 2024
Showing 1–1 of 1 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12073340 | Accurate individual queue level metric forecasting for virtual contact center queues with insufficient data, using models trained at higher granularity level | Yiwei Li, Wei Niu, Yung-Chun Lin, Thomas B. Johnston, Manjeshwar Donthi +4 more | 2024-08-27 |