Issued Patents 2024
Showing 1–10 of 10 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12184812 | Systems and methods for handling customer conversations at a contact center | Prasanna Kumar Arikala Gunalan, Rajavardhan Nalluri | 2024-12-31 |
| 12170743 | Systems and methods for handling customer conversations at a contact center | Prasanna Kumar Arikala Gunalan, Rajavardhan Nalluri | 2024-12-17 |
| 12135945 | Systems and methods for natural language processing using a plurality of natural language models | Prasanna Kumar Arikala Gunalan, Thirupathi Bandam, Girish Ahankari | 2024-11-05 |
| 12130847 | Methods and systems for ambiguity resolution in conversations managed by a virtual assistant server | Prasanna Kumar Arikala Gunalan, Sri Srinivasan, Girish Ahankari | 2024-10-29 |
| 12130848 | Systems and methods for conversation orchestration using trained large language models | Prasanna Kumar Arikala Gunalan, Thirupathi Bandam, Jayesh Arunkumar Jain, Vishnu Vardhan Sai Lanka | 2024-10-29 |
| 12058288 | Systems and methods for recommending dialog flow modifications at a contact center | Prasanna Kumar Arikala Gunalan, Rajavardhan Nalluri, Girish Ahankari, Thirupathi Bandam, Venkata Praveen Kumar Suvanam | 2024-08-06 |
| 11977880 | Systems and methods for comparing versions of a virtual assistant | Prasanna Kumar Arikala Gunalan, Santhosh Kumar Myadam | 2024-05-07 |
| 11936812 | Systems and methods for handling customer conversations at a contact center | Prasanna Kumar Arikala Gunalan, Rajavardhan Nalluri | 2024-03-19 |
| 11889022 | Systems and methods for handling customer conversations at a contact center | Prasanna Kumar Arikala Gunulan, Rajavardhan Nalluri | 2024-01-30 |
| 11868418 | Methods for managing automated discovery and knowledge sharing in one or more networks and devices thereof | Prasanna Kumar Arikala Gunalan | 2024-01-09 |