Issued Patents 2024
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12131334 | Customer care topic coverage determination and coaching | Mark Hanson, Heather Nolis, Maritza Ramirez, James Ellison | 2024-10-29 |
| 12112338 | Assistance for customer service agents | James Ellison, Mark Hanson, Stephen King, Christopher Lawrence Mills, Phoebe Parsons +2 more | 2024-10-08 |
| 12079821 | Assistance for customer service agents | James Ellison, Mark Hanson, Stephen King, Christopher Lawrence Mills, Phoebe Parsons +2 more | 2024-09-03 |
| 11900300 | Coach-assist controller for customer service representative (CSR) interactions | James Ellison, Mark Hanson | 2024-02-13 |