Issued Patents 2023
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11810022 | Contact center call volume prediction | Kenneth G. Yocum, Christopher Aprea, Joseph Michael Mandozzi | 2023-11-07 |
| 11645567 | Machine-learning models to facilitate user retention for software applications | Yao H. Morin, Jonathan Lunt, Massimo Mascaro | 2023-05-09 |