Issued Patents 2023
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11665044 | Adaptive rule trigger thresholds for managing contact center interaction time | Jennifer Christine East, Michael Carl Jarus, Jennifer Lee, Kevin Wilson, Harper Flores | 2023-05-30 |
| 11601322 | Live-monitoring of agent instances in a contact center network | Matthew Grady McConnell, Kevin Wilson, Eric Victor Drucker, Jennifer Christine East, Michael Carl Jarus | 2023-03-07 |