Issued Patents 2023
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11818083 | Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant | Srinaath Thyagarajan | 2023-11-14 |
| 11784947 | System and method for proactive intervention to reduce high cost channel usage | Erik T. Mueller | 2023-10-10 |
| 11750741 | Systems for transitioning telephony-based and in-person servicing interactions to and from an artificial intelligence (AI) chat session | Deepak Kaushik | 2023-09-05 |
| 11735157 | Systems and methods for providing automated natural language dialogue with customers | Gregory W. Zoller, Sujay Eliphaz Jacob, Erik T. Mueller, Stephanie Hay, Adam Roy Paynter | 2023-08-22 |
| 11588761 | Systems and methods for controlling secure persistent electronic communication account servicing with an intelligent assistant | Srinaath Thyagarajan | 2023-02-21 |
| 11582172 | Intent prediction for dialogue generation | Victor Alvarez Miranda, Rui Zhang, Vinay Igure, Erik T. Mueller, Tanushree Luke +1 more | 2023-02-14 |