Issued Patents 2022
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11522997 | System and method for hybrid callback management and failure recovery | Matthew Donaldson Moller, Matthew DiMaria, Shannon Lekas, Kurt Nelson, Nicholas James Kennedy +1 more | 2022-12-06 |
| 11418650 | System and method for callback management with alternate site routing and callback pacing | Matthew Donaldson Moller, Matthew DiMaria, Shannon Lekas, Kurt Nelson, Nicholas James Kennedy +1 more | 2022-08-16 |
| 11394829 | System and method for callback management utilizing smart callbacks | Matthew Donaldson Moller, Matthew DiMaria, Shannon Lekas, Kurt Nelson, Nicholas James Kennedy +1 more | 2022-07-19 |
| 11394830 | System and method for hybrid callback management with biometric authentication | Matthew Donaldson Moller, Matthew DiMaria, Shannon Lekas, Kurt Nelson, Nicholas James Kennedy +1 more | 2022-07-19 |
| 11356559 | System and method for providing chat-based customer callbacks | — | 2022-06-07 |