Issued Patents 2022
Showing 1–4 of 4 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11514378 | System and method for queue look ahead to optimize agent assignment and utilization | — | 2022-11-29 |
| 11501229 | System and method for queue look ahead to optimize work assignment to available agents | — | 2022-11-15 |
| 11451503 | System and method for text analysis and routing of written communication | — | 2022-09-20 |
| 11381482 | System and method for logging and displaying routing of communication | — | 2022-07-05 |