Issued Patents 2022
Showing 1–2 of 2 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11461788 | Matching a customer and customer representative dynamically based on a customer representative's past performance | Steven Ware Jones, Jennifer A. Mallette, Vivek Salve | 2022-10-04 |
| 11227250 | Rating customer representatives based on past chat transcripts | Steven Ware Jones, Jennifer A. Mallette, Vivek Salve | 2022-01-18 |