Issued Patents 2021
Showing 1–3 of 3 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11146682 | Learning based metric determination for service sessions | Vijay Jayapalan, Bipin Chadha, John McChesney TenEyck, Jr., Eric Smith | 2021-10-12 |
| 11140268 | Learning based metric determination and clustering for service routing | Vijay Jayapalan, Bipin Chadha, John McChesney TenEyck, Jr., Eric Smith | 2021-10-05 |
| 10931827 | Database allocation and analytics for service call centers | Vijay Jayapalan, Eric Smith | 2021-02-23 |